Rules for using the online store

Website – online store “Universe Space Tech” (https://universemagazine.com/)

These rules of use of the website (https://universemagazine.com/) (hereinafter referred to as the Website) are developed in accordance with the current legislation of Ukraine (in particular, the Civil Code of Ukraine, the Law of Ukraine “On e-commerce”, the Law of Ukraine “On Consumer Protection”, etc.) and regulate the relationship between the Private Enterprise “Third Planet” as the administrator of the Website and any individual regarding the use of the Website.

Terms and definitions

1.1. Organisation – Private Enterprise “Third Planet”, legal entity identification code 32590822, location address: 64 Radistiv Street, Kyiv, Ukraine. Upon acceptance of the offer, the Company shall act as the Seller.

1.2. Website – the Organization’s website (https://universemagazine.com/), which contains information about the goods, terms of their purchase, payment, delivery, promotions, advertising and marketing activities, other general information, other mandatory information in graphic and/or textual form, addressed to an indefinite number of persons, on the basis of which any person can make a conscious choice and apply to the Organization with an offer to conclude a retail contract for the sale of goods on the terms set out in these Rules.

1.3. User – an adult, legally capable individual who has accessed the Website and continues to use it under the conditions specified by these Rules.

1.4. Offer – the User’s choice of one item from the list of goods posted on the Website by adding the selected item to the “basket”, further entering the information required to place an order and clicking the appropriate checkout button.

1.5. Goods – printed publications, accessories and other goods and accompanying items, information about which is posted on the Website.

1.6. Legislation – the current legislation of Ukraine, which may be applied to legal relations related to the fulfilment and/or arising from the fulfilment of the obligations described in these Rules.

General terms and conditions

2.1. By staying on the Website, the User accepts these terms and conditions and the procedure for sending an offer to the Company (placing an order) and acceptance of the offer by the Company, and also gives the Company consent to the processing of personal data and other information that he/she considers necessary to provide or that is required to be provided by the Legislation, and also accepts the terms of liability for unfair use of the Website.

2.2. The Organisation and/or the User shall presume that all actions performed on the Website, including the submitted offer, are intended to conclude a contract for the sale of goods for purposes other than business activities.

2.3 The Organisation informs that the description of the goods posted on the Website, including the prices indicated on the Website, may change. The price specified in the acceptance of the Organisation sent in response to the User’s offer is final.

2.4. Any information about the goods contained on the Website is placed, inter alia, on the basis of technical and other information provided by the manufacturer of the goods. In case of discrepancies in the information specified on the Website and in the manufacturer’s documents, the User shall be guided by the data of the manufacturer’s documents. The Organisation has the right to make changes to the information posted on the Website at any time without prior notice to the Users.

2.5. The User is responsible for the accuracy of the information provided when submitting an offer (placing an order). In this case, the User automatically gives his/her consent to the Organisation to process his/her personal data, which additionally became or will become known as a result of acceptance of the User’s offer.

2.6 The Organisation does not verify the information provided by the User. All information provided by the User is accepted without any additional verification and is the basis for the execution of documents.

2.7. The Organisation may unilaterally amend these Rules.

2.8. Other agreements (rules) posted on the Website shall apply in addition to these Rules.

2.9. An integral part of these Rules is a public sale and purchase agreement, the terms of which are specified in Appendix No. 1 to these Rules.

The procedure for concluding contracts

3.1 Information about the goods posted on the Website is an offer to conclude a contract for the purchase of the relevant goods and is not an offer of the Organization. The relevant agreement shall be concluded between the Company and the User on the terms and conditions specified in the relevant section of this Website.

3.2. The User, after reviewing the information posted on the Website, has the right to make an offer to the Organisation to conclude an agreement (offer) by filling out an order on the Website in the appropriate form.

3.3 The User’s submission of the offer is a confirmation that he/she has read the description of the relevant goods and their characteristics and terms of provision. The User’s submission of the offer is a confirmation that the selected goods fully meet the purpose of their purchase.

3.4. The acceptance of the User’s offer (acceptance) is the Organisation’s actions in accordance with the terms of the agreement specified in the offer.

3.5. The Organisation may offer the User to purchase goods on terms other than those specified in the User’s offer: in this case, such an offer is considered a counter offer that may be accepted by the User. Acceptance of a counter-offer is deemed to be the receipt by the User of the goods on the terms and conditions stipulated by the counter-offer. The Organisation may withdraw the counter offer before the User receives the goods.

Privacy policy

4.1 The Organisation and its partner companies always strive to adhere to the best principles of business partnership and cooperation, justification of trust in the Organisation and partner companies, including compliance with the responsible treatment of your personal data.

4.2 These terms and conditions, in particular the privacy policy, have been created by the Organisation in order to inform persons who are Users of the Website (buyers of goods) and its mobile versions/applications about the policy and procedures for processing their personal data by the Organisation.

4.3. The Website is managed and administered by the Organisation, and these terms of the rules, including the privacy policy, are an integral part of the rules for using the Website.

4.4. The Privacy Policy is developed in accordance with the provisions of the law.

4.5. By visiting and using the Website, the User acknowledges and certifies that he/she has read and agrees to these rules and has been informed of the purpose, legal grounds, and other conditions for processing personal data in accordance with applicable law. 

4.6. By giving his/her consent to the processing of personal data, where the legal basis is consent, the User confirms that he/she has sufficient legal capacity and legal capacity under the law to provide such consent. If the User does not have sufficient legal capacity, the consent must be provided by their legal representatives who have full civil capacity and are authorised to provide such consent. Otherwise, the Organisation will apply the provisions of these rules and the laws of Ukraine, in particular the Law of Ukraine “On Personal Data Protection”. 

4.7. The registration and contact details of the Organization are defined in the relevant sections and parts (modules) of the Website.

4.8. The terms used are used in the meanings defined in the Law of Ukraine “On Personal Data Protection”.

4.9. Personal data processed:

4.9.1. Information about the User (hereinafter referred to as the Information Data). For example, the User’s name, surname and patronymic, e-mail address and mobile (contact) phone number, the address and method of delivery of the goods specified by the User, data for access to the User’s (buyer’s) personal account on the Website.

4.9.2. Information about the product selected by the User on the Website (hereinafter referred to as the Selected Product Data). For example, the name, quantity, type, technical characteristics and other information about the product selected by the User.

4.9.3. Information on the payment for the goods by the User (hereinafter referred to as the Payment Data). The Organisation collects data on the fact of payment (transfer of funds) for the goods by the User, as well as information aimed at combating fraud and legalisation of funds obtained by illegal means. Such data is obtained from financial institutions (banks, payment services/instruments) or by analysing your own current account with a financial institution.

4.9.4. Information about correspondence (communication) with the User (hereinafter referred to as the Communication Data). This category of data contains letters, comments, suggestions, complaints, including their content (which may include photos, videos, audio, etc.) sent by the User via chats, e-mail, social networks, telephone, and/or any other information about correspondence between the Organisation and the User in the form of an electronic and/or regular letter and/or personal correspondence between the Organisation and the User. If the User contacts the Organisation by phone, the Organisation shall store the data of the telephone conversation with the User, which includes: the phone number from which the User called, as well as the recording of the conversation.

4.9.5. Information about the User’s participation in competitions/events and/or promotions of the Organisation (hereinafter referred to as the Participation Data). The Organisation collects the personal data specified by the User in the applications for participation and/or registration forms, as well as the history of the User’s participation in the competitions/events and/or promotions of the Organisation in which the User participated or won.

4.9.6. Information about devices and technical data (hereinafter referred to as the Data collected automatically). Such data includes the User’s IP address, information about the operating system of the computer/mobile device and the type of the User’s browser, the type of the User’s mobile device, a unique device identifier or the User’s mobile equipment identifier, cookies, etc. that are processed automatically (including during downloading). This data is collected both by the Website itself and by means of third-party Analytics tools (including, but not limited to, Google Analytics, Cloudflare, etc.).

4.9.7. Information about the User’s visit to the Website (hereinafter referred to as the Website Usage Data). The Organisation collects data on the route of the User’s movement to the Website, its viewing, transition from the Website to other Websites (including date and time), the pages of the Website that the User has viewed, the time of loading of the page/pages of the Website, errors with loading of pages, the duration of the User’s visit to certain pages, as well as information on the interaction between the pages of the Website, which are processed automatically (including during loading).

4.9.8. Review information (hereinafter referred to as the Review Data). The Organisation collects the User’s feedback and/or responses to marketing, advertising or information surveys and/or studies offered by the Organisation.

4.9.10. Information about discussions (hereinafter referred to as the Discussion Data). The Organisation may offer the User access to publicly available chats, forums and/or discussions on the Website, where Users can post their own comments and/or discussions regarding the Organisation’s activities, including the purchased goods, organisation and conduct of contests/events and/or promotions of the Organisation, or other issues. These comments and discussions may contain information that falls under the definition of “personal data” in accordance with applicable law.

4.9.11. Information received from third parties (hereinafter referred to as “Third Party Data”). In some cases, additional personal data of the User is collected from other sources, including from partner companies, companies in the field of maintenance of information retrieval providers, from anti-fraud databases and/or other third-party databases, including from sanction (prohibited) lists in cases where it is determined by law. This data includes, without limitation: a) information used to verify the accuracy of information about the User; b) information about the legal capacity of the User.

4.10. The legal grounds that are permissible for the processing of the User’s personal data are: 

4.10.1. Consent – in case the User consents to the processing of the personal data provided by him/her (for example, the User will be offered a consent form for the processing of his/her personal data, as well as the possibility and method of withdrawing such consent).

4.10.2. Explicit consent – in case the User provides explicit consent to the processing of the personal data provided by him/her (for example, by performing explicit and directed actions, including the conclusion of a contract).

4.10.3. Legitimate interests – in the case of processing the User’s personal data to ensure a legitimate interest (for example, carrying out own activities determined by statutory documents, organising and implementing projects/events, etc.)

4.10.4. Execution of an agreement (contract) – if it is necessary to process the User’s personal data to conclude an agreement (contract) with him/her and/or to perform it.

4.10.5. Legal obligations – if it is necessary to process the User’s personal data to fulfil legal obligations provided for by law.

4.10.6. Public interest – the processing of personal data is necessary in connection with a significant public interest in accordance with the provisions of applicable law.

4.11. Depending on how the User interacts with the Website, the User’s personal data is processed in order to

4.11.1. Sell goods to the User and organise the delivery of such goods to the address specified by the User using delivery services. Without the Information Data, Product Data, the Organisation cannot sell and arrange delivery of the goods selected by the User. Legal basis: execution of an agreement (contract). By performing actions aimed at purchasing the selected goods, the User thereby accepts the provisions of the relevant public offer agreement, which is a form of agreement between the User and the Organisation.

4.11.2. To prepare, organise and conduct contests/events and/or promotions for which the User registers, is already registered through the Website or in which the User participates. The Organisation uses the Information Data, Participation Data and Communication Data (in some cases, some categories of data may not be used, and the use of such data depends on the specific competition) to enable the User to participate in the contests/events and/or promotions. Legal basis: fulfilment of a condition (contract). Without the above data, the Organisation cannot organise the User’s participation in contests/events and/or promotions. By participating in such contests/events and/or promotions, the User thereby accepts the rules of participation, which is a form of agreement between the User and the Organisation.

4.11.3. To check whether the User has paid for the goods. Without the Payment Data, the Organisation would not be able to verify whether the User has paid for the selected product, and, as a result, the sale of the product is impossible without this data. Legal basis: performance of the agreement (contract).

4.11.4. To register the User in the personal account of the User/Buyer on the Website for more convenient use of the Website and purchase of goods. Legal basis: consent.

4.11.5. To conduct information / advertising campaigns of the Website / Organisation. The Organisation anonymises (anonymisation is the removal of any identifiers and other data by which the User can be directly or indirectly identified) personal data and uses this data to conduct information and advertising campaigns or improve them. Legal basis: legitimate interests. Conducting information / advertising campaigns is a legitimate interest of the Organisation. 

4.11.6. To monitor, review and analyse the conduct of contests/events and/or promotions of the Organization, the effectiveness of the Website. The Organisation uses Participation Data, Communication Data, Information Data, Review Data, Discussion Data to monitor, review and analyse how the Organisation conducts its own contests/events and/or promotions. Legal basis: legitimate interests. Monitoring, reviewing and analysing the Organisation’s contests/events and/or promotions is a legitimate interest of the Organisation.

4.11.7. To carry out effective communication and its accounting (including mailing) with the User. The Organisation uses these Communications in order to contact the User within the framework of using the Website, purchasing goods, participating in contests/events and/or promotions and in other cases when the situation may require. Legal grounds: if communication is conducted with the User outside the relationship of purchasing goods, participating in contests/events and/or promotions, or another individual who contacts the Organisation, legitimate interests are used (the Organisation’s communication with Users or other persons is a legitimate interest of the Organisation); if communication is in the context of purchasing goods or the User’s participation in contests/events and/or promotions, the legal basis is the execution of the agreement (contract).

4.11.8. Provide (send) marketing and/or information/advertising materials to the Users who have registered through the Website and/or have provided the relevant consent. Legal basis: consent.

4.11.9. To comply with the requirements of the current legislation when receiving payment for the goods (including the protection of public interests, anti-fraud, money laundering, investigation of crimes, fulfilment of requests from public authorities, etc.) Legal basis: legal obligations.

4.11.10. To manage, maintain (including ensuring technical functioning, providing technical support, improving the Website) and customise the Website. Without the automatically collected Website Usage Data, the Organisation would not be able to provide the Website to the User. If the User blocks (using technical means) the provision of such data to the Website, the Website may not work at all or work incorrectly. Legal basis: legitimate interests. This ground is a legitimate interest of the Organisation.

4.11.11. To process requests from personal data subjects. If the Organisation receives a request from the User as a personal data subject, personal data will be used to process this request. Legal basis: legal obligations.

4.11.12. To protect the Website. The Organisation uses the Automatically Collected Data, Website Usage Data to protect the Website from digital threats, DDoS attacks, cyber attacks. Legal basis: legitimate interests. Protection of the Website is a legitimate interest of the Organisation.

4.11.13. To analyse the effectiveness of the Website and improve it. The Organisation uses Communication Data, Review Data, Discussion Data, Automatically Collected Data, Website Usage Data to study how the Website is used by its audience and to improve the Website using this data. Legal basis: legitimate interests. Analysing the effectiveness of the Website and improving it are legitimate interests of the Organisation.

4.11.14. To protect the Organization from fraud, dishonest activity, violation of its interests or violation of the rules established by the Organization. This purpose also includes verification of the information provided by the User with the help of Data from third parties. Legal basis: legitimate interests. This purpose is a legitimate interest of the Organisation.

4.11.15. To form, exercise or defend legal claims. The Organisation stores Participation Data, Information Data, Payment Data, Communication Data, Data from third parties for the duration of the limitation period for the purposes of establishing, exercising or defending legal claims. Legal basis: legitimate interests. Formation, exercise or defence of legal claims are legitimate interests of the Organisation.

4.12. Distribution of the User’s personal data. Recipients of the User’s data.

4.12.1. Partner companies of the Organization. In the context of the Organisation’s activities, the User’s personal data may be disclosed to the Organisation’s partner companies, including foreign partner companies. All such disclosures are protected by appropriate legal instruments that oblige these recipients to process personal data in accordance with these rules and ensure non-disclosure of personal data to third parties, unless such disclosure is required by law.

4.12.2. IT service providers. The Organisation may engage other companies (including foreign ones) that provide IT and administrative services, including hosting services, use of cloud services and databases, which will process the User’s personal data on behalf of the Organisation (Managers or Processors) in order to ensure the technical functioning and proper operation of the Website, provide technical support and maintenance of the Website. Such companies may access the User’s personal data only if it is necessary for the above purposes and in accordance with the provisions on the preservation of confidential information in the agreements with these companies, and are not entitled to use it for any other purposes.

4.12.3. Delivery services (postal services). The Organisation may involve delivery services (including foreign ones) that provide services for organising the shipment (packaging, processing, etc.) and delivery of goods to the address specified by the User solely to be able to deliver the purchased goods. Such companies may access the User’s personal data only if it is necessary for the above purposes.

4.12.4. Financial institutions (banks, payment services/instruments). The Organisation may involve financial institutions (including foreign ones) that provide financial, banking services, payment services / instruments to enable money transfers (transactions) when the User pays for goods. If the User, when making a money transfer, goes to the website/forms of such a financial institution (bank, payment service/instrument), the User must read their policy on the processing of personal data. If the User provides personal data directly on the Website, such companies may access the User’s personal data only if it is necessary for the above purposes and in accordance with the provisions on the preservation of confidential information in agreements with these companies, and have no right to use it for any other purpose.

4.12.5. Analytics providers. The Organisation uses the Analytics tools of Google Analytics (Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and Cloudflare (Cloudflare, Inc. 101 Townsend St, San Francisco, CA 94107 USA). The data collected by Google and Cloudflare is transferred to the United States of America. Google LLC. and Cloudflare, Inc. are certified under the EU-U.S. Privacy Shield Framework – this network protects the fundamental rights of everyone in the European Union whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the United States under the Privacy Shield. For more information about the Privacy Shield, the User should visit the US Department of Commerce’s Privacy Shield website: https://www.privacyshield.gov/welcome/. If the User wants to know how Google and Cloudflare process their data, the User should visit and read their Privacy Policies at the following links: https://policies.google.com/privacy and https://www.cloudflare.com/privacypolicy. The Google Analytics Opt-out Browser Add-on provides visitors and users with the instrument by Google Analytics to prevent their data from being collected and used. To install the Google Analytics Opt-out Browser Add-on, the User should follow this link: https://tools.google.com/dlpage/gaoptout?hl=uk.

4.12.6 Authorities (of Ukraine, the European Union or other countries). The Organization may process (including disclose and/or communicate) any personal data of the User if it is required by any Law of Ukraine or other regulatory legal act, or confirmed by a legal requirement of a public authority and/or local government, in order to comply with the requirements of the Laws of Ukraine, protect the integrity of the Website, fulfil requests from Users, public authorities and/or local governments, or to facilitate any investigation by law enforcement agencies, or an investigation to ensure the safety of the User. In some cases, the Organisation may provide the User’s personal data to the authorities of the European Union (both state and supranational) and authorities of other states, if such provision of personal data is required by law or in case of an official request from such authority as part of a crime investigation or criminal proceedings.

4.12.7. Other Users or other persons who have access to public chats, forums, and discussions on the Website. By using publicly accessible chats, forums and discussions on the Website, the User understands that his/her personal data published in these chats, forums and discussions will become available to other users of the World Wide Web.

4.13. Sending marketing, information / advertising materials to the User.

4.13.1. From time to time, with the User’s prior consent, the Organisation may send the User marketing, informational / advertising messages and materials regarding new (updated list) products, as well as competitions / events and/or promotions of the Organisation.

4.13.2. In case the User does not tick the box on the consent to receive such materials, the Organisation will not send such messages and/or materials to the User.

4.13.3. From time to time, with the User’s prior consent, the Organisation may send marketing, information / advertising materials on behalf of partner companies regarding goods and/or contests / events that are planned to be sold / held and may be of interest to the User.

4.13.4. If the User agrees to receive marketing, information / advertising materials of our partner companies, the Organisation will not disclose (communicate) the User’s personal data to the partner companies, but will only send such User marketing, information / advertising materials on behalf of the partner companies.

4.13.5. In this case, the User agrees / disagrees to receive marketing, informational / advertising materials and has the right to withdraw it in the future or to object to their receipt by contacting the Organisation at the contacts specified in these rules in the relevant section or through the interface of information / advertising materials (“unsubscribe” button, etc.).

4.14. Rights of the Website User regarding personal data.

4.14.1. Users of the Website who are citizens or residents of Ukraine, or who are not in the European Union (EU) or the European Economic Area (EEA), have the rights in accordance with Article 8 of the Law of Ukraine “On Personal Data Protection” (hereinafter – the Law). In order to get acquainted with them, the User can follow the link to the current version of the Law (https://zakon.rada.gov.ua/laws/show/2297-17).

4.14.2. In order to exercise its rights under the Law (which may be exercised by the Organization), the User may send a request to the Organization using the contacts specified in this document in the relevant section.

4.14.3. Users of the Website located in the EU or the EEA have the following rights, which they can exercise by sending a request to the Organisation using the contacts specified in the relevant section of this document:

1. a) The right to withdraw consent. If the User has given consent to the processing of personal data, the User has the right to withdraw this consent at any time. The Organisation draws attention to the fact that the withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.
2. b) Right of access. The User has the right to receive confirmation from the Organisation of the fact that the Organisation has processed personal data: The user has the right to send us a request asking whether the Organisation processes his or her personal data. If the Organisation does process the User’s personal data, the latter may receive a copy of all personal data processed by the Organisation (unless this provision is restricted by law).
3. c) The right to rectification. The User has the right to receive from the Organisation, without any unreasonable delay, the correction of inaccurate or no longer relevant data. If the personal data is incomplete or incomplete, the User has the right to complete this data by submitting an additional application.
4. d) The right to erasure (“the right to be forgotten”). The User has the right to delete personal data in the event of at least one of the following circumstances:

Personal data is no longer required for the purposes for which it was collected or otherwise processed;

The user has withdrawn consent to the processing of personal data;

The user objects to the processing in accordance with the right to object to processing and there are no overriding legitimate grounds for processing;

The user has objected to the processing of personal data for direct marketing purposes;

The processing of personal data is unlawful;

The personal data must be erased to comply with a statutory obligation imposed on the Organisation.

The right to erasure does not apply in the following circumstances:

The User’s personal data is necessary for the exercise of the right for freedom of expression and freedom of information;

The User’s personal data must be stored in accordance with compliance with a statutory obligation applicable to the Organisation;

Personal data is stored for the formation, exercise or defence of legal claims;

In other cases provided for by applicable law.

1. e) The right to object to processing. The user may object, on grounds related to a particular situation, at any time, to the processing of personal data, which is carried out on the legal basis of the legitimate interests of the Organisation or a third party. If this right is exercised, the Organisation shall no longer process the personal data, unless the Organisation proves that there are compelling legitimate grounds for processing that override the User’s interests and rights or for the establishment, exercise or defence of legal claims.
2. f) The right to restrict processing. The User has the right to restrict processing. This means that the personal data will be temporarily transferred to another file system (in fact, they will be “frozen” for the period of the right to restriction). The right to restriction of processing may be exercised in the following circumstances:

The accuracy of the personal data is disputed by the User, within a period of time that allows the Organisation to verify the accuracy of the personal data;

The processing is unlawful and the User opposes erasure (in accordance with the right to erasure) and instead requests restriction of processing;

The Organisation no longer needs the User’s personal data for the purposes of processing, but the User requires them for the establishment, exercise or defence of legal claims;

the User objects to the processing in accordance with the right to object pending a review of whether the Organisation’s legitimate grounds outweigh the legitimate interests and rights of the User.

1. g) The right to data portability. The User has the right to receive the personal data previously provided by him/her in a structured, commonly used and machine-readable format and has the right to have such data transmitted to another controller (company, organisation, etc.). This right applies to personal data that:

Has been collected in accordance with the following legal bases: consent/explicit consent and/or performance of a contract;

Has been collected by means of automation.

1. h) The right to lodge a complaint with a supervisory authority. If the User believes that his or her personal data has been processed in violation of applicable law, he or she may lodge a complaint with a supervisory authority. This may be: a) the Ukrainian Parliament Commissioner for Human Rights; b) for persons residing in the EU/EEA – a supervisory authority in the EU/EEA Member State at the User’s place of residence or place of work. The User may also file a complaint or legal claim with a court.

However, please contact us first using our contact details to ensure that any issues raised by the User are resolved promptly.

4.15. Protection of the User’s personal data. The Organisation takes all necessary technical, organisational and administrative measures and takes such measures to ensure the reliable processing of the User’s personal data in accordance with these Rules and applicable law. As soon as the Organisation receives the User’s personal data, the Organisation undertakes to apply strict procedures and security measures to prevent unauthorised access to such personal data by third parties, in particular to ensure the secure transfer of personal data. The Organisation uses appropriate encryption protocols.

4.16. Protection of personal data of minors. Consent to the processing of personal data of the Website User shall be provided by the User who has reached the appropriate age and has the necessary legal capacity. Otherwise, such consent to the processing of personal data must be provided by the User’s legal representatives. The Organisation uses all technological and organisational capabilities available to it, as well as reasonable actions to ensure that the consent is provided by a User who has reached the appropriate age and has the necessary legal capacity. In the event that the User’s legal representatives contact us (in particular, make a request / demand) regarding the absence of consent and/or find out that the User’s personal data was provided by a person who should have obtained the appropriate consent of the legal representatives, all personal data provided by such a person will be immediately deleted by the Organisation.

4.17. Personal data storage periods. The User’s personal data processed by the Organisation will not be stored for longer than permitted by applicable law and will be stored only as long as necessary to enable the User to purchase, exchange and/or return goods, participate in contests/events and/or promotions, provide any requested services or information posted (available) on the Website or for other purposes set out in these rules.

4.18. Place of storage of personal data. Personal data collected by the Organisation from the User may be transferred and stored outside Ukraine. The transfer and storage of the User’s personal data shall be carried out in compliance with the provisions of these rules, applicable law, as well as in compliance with the requirements for the protection of such personal data (including contractual) and the requirements of regional (local) legislation.

4.19. Cookies and their use. By using the Website, the User agrees that the Website uses cookies in accordance with these rules. At the same time, during the User’s first visit to the Website, the User will see a pop-up information window about the use of cookies and the provision of appropriate consent to their use.

4.19.1. Cookies are text files that the Website sends to the User’s computer or other device connected to the Internet solely in order to recognise the User’s computer/device, as well as to allow the User to easily browse various pages of the Website, save settings and generally improve the interaction with the User.

4.19.2. Session cookies are deleted automatically when the User’s browser is closed, and persistent cookies remain on the User’s device even after the browser is closed (for example, to remember the User’s settings after returning to the Website).

4.19.3. The Organisation may use the following cookies:

Strictly Necessary (essential for navigating the Website and using its functions);

Operational cookies (analytical cookies to analyse the use of the Website by visitors and to monitor the Website’s performance);

Functional (used to provide the User with certain functions);

Targeted (collects information about the specifics of the User’s browsing of the Website pages related to the User’s device and is used to make advertising more relevant to the User and his/her interests);

Flash (used to improve the interaction of the Website with the User, for example, to save the User’s preferences and settings).

4.19.4. If the User does not agree to the use of cookies on the Website, the Organisation recommends disabling them by following the instructions of the User’s browser set out at http://allaboutcookies.org or immediately ceasing to use the Website if it is impossible to disable them for any reason.

4.19.5. The Organisation draws attention to the fact that some modes of using the Website and the services provided on the Website may work with a certain deviation when cookies are disabled or may not work at all.

4.20. Links to other Websites / social networks (media platforms). The Organisation may establish and post on the Website links to Websites / social networks (media platforms) that are not part of the Organisation and/or partner companies. If the User intends to use the said Websites / social networks through such links, such User shall review their privacy terms and conditions and their principles of operation, in particular, regarding the collection and processing of personal data of Users. The Organisation is not responsible for the policies and practices of other companies, and any information provided by the User to such companies is subject to their privacy policy or other document regulating the processing of personal data.

4.21. Amendments to this policy. These rules come into force on 11.03.2024. The Organisation may make appropriate changes from time to time. In this case, in the event of changes to these rules, the Organization will publish a new version on the Website, and therefore the Organization advises Users to periodically review the page with these rules to be able to get acquainted with the latest version of these rules. However, in the event of changes to these rules, the Organisation will post a notice on the Website and indicate the effective date of such changes. If the User continues to use the Website after the amendments to these rules come into force, it means that the User has read, understood and agrees to the new version of these rules.

4.22. Contacts of the Organisation:

Private Enterprise “Third Planet”

м. Kyiv, 64 Radistiv Str.

Tel: +380 97 517 3581

Email: [email protected]

Annex No. 1

Contract of sale and purchase

(public contract)

General provisions

1.1 This public sales contract regulates the relationship between the User and the Third Planet Private Enterprise regarding the conclusion and execution of a contract for the retail sale of goods at a distance (hereinafter referred to as the Agreement) on the Website.

1.2. In this document, the following terms have the following meanings:

1.2.1. Acceptance – acceptance by the Buyer of the Seller’s Offer (offer) to purchase the Goods, the image and characteristics of which are posted on the Website, by placing an Order.

1.2.2. The Buyer is an individual who has entered into this Agreement with the Seller on the terms and conditions set out below.

1.2.3. Order – a set of actions of the Buyer, consisting of: selecting the product(s) on the Website, placing the product(s) in the virtual basket, indicating by the Buyer all the necessary data in the Order form (application) and clicking on the “Pay” button on the Website, automatically moving to the next payment page, performing actions aimed at paying the price of the Product(s) under the Order.  

1.2.4. Goods – a trade item (product, model, accessory, any other trade items) for the purchase of which the Seller’s offer is posted on the Website.

1.2.5. Online Store – a means for the presentation and/or sale of the Product(s) by means of an electronic transaction. On this Website, the “Store” section and the categories of this section: “Magazines”, “Books”, “Souvenirs” are intended for the retail sale of the Goods on the basis of the Buyer’s familiarisation with the main characteristics and description of the Goods offered for purchase. 

1.3. The moment of full and unconditional acceptance by the Buyer of this Offer (acceptance) and the moment of conclusion of this Agreement shall be the moment of placing the Order by the Buyer.

Subject of the Agreement

2.1. The Seller undertakes to sell the Goods under the Order placed by the Buyer on the relevant page of the Website on the terms and in the manner specified in this Agreement, and the Buyer undertakes to purchase the Goods, pay its price (cost) and accept such Goods on the terms and in the manner specified in this Agreement.

Rights and obligations of the Parties

3.1. The Seller is obliged to:

3.1.1. Fulfil the terms and conditions of this Agreement.

3.1.2. Execute the Buyer’s Order in case of receipt of full payment of the price of the Goods from the latter.

3.1.3. To transfer or send the Goods to the Buyer by delivery services in accordance with the sample and assortment selected by the Buyer on the Website page, the Order placed and the terms of this Agreement.

3.1.4. To check the qualitative and quantitative characteristics of the Goods during its packaging for shipment by delivery services.

3.2. The Seller has the right to:

3.2.1. Unilaterally suspend the implementation of the provisions of this Agreement in case of violation and/or non-fulfilment by the Buyer of the terms and conditions of this Agreement.

3.3 The Buyer is obliged to:

3.3.1. Timely pay for and receive the Goods under the Order placed by the Buyer under the terms of this Agreement;

3.3.2. To get acquainted with the information about the Product(s) posted on the Website.

3.3.3. Upon receipt of the Goods from the person and/or at the branch of the delivery service that delivered them, verify the integrity and completeness of the Goods by inspecting the contents of the package. In case of damage or incomplete completeness of the Goods, record them in the act, which must be signed by an authorised person of the delivery service / service together with the Buyer.

3.4. The Buyer has the right to:

3.4.1. place an Order on the relevant page of the Website.

3.4.2. Require the Seller to fulfil the terms of this Agreement.

3.4.3. To be informed of a possible additional commission when paying the price of the Goods under the Order.

Ordering procedure

4.1 The Buyer independently places an Order on the relevant page of the Website by adding the selected Product(s) to the virtual basket by clicking the “Add to Cart” button, filling in the data specified in the Order form (including the Buyer’s personal data, delivery address, etc.) and paying the price of the Product(s) under the Order.

4.2. The term for the formation of the Goods under the Order is up to 3 (three) working days from the date of its execution and payment. In case the Order is placed on a weekend or a holiday, the period of formation shall begin on the first working day after the weekend or holiday.

Price and payment procedure

5.1. The prices for the Product(s) are determined by the Seller independently and are indicated on the Website. Prices for the Goods include taxes determined by the current legislation of Ukraine. The price (cost) of delivery and packaging by delivery services / services is not included in the price of the Goods and is paid by the Buyer separately.

5.2 The prices for the Goods may be changed by the Seller unilaterally depending on market conditions and other factors that affect pricing. At the same time, the price of the Goods paid by the Buyer in full cannot be changed by the Seller unilaterally.

5.3 The price of the Agreement shall be determined by adding the prices of all selected Product(s) placed in the virtual basket.

5.4. The Seller may provide discounts (temporarily reduce the price of the Product(s) by holding promotions (contests, drawings, etc.) or sending the Buyer a corresponding promotional code). The Seller shall have the right to determine at its discretion the conditions for conducting such promotions and using the promotional code by the Buyer. In any case, the discount under the relevant promotional code may be received by the Buyer only once, and the promotional code does not apply to the Product(s), the price of which has already been reduced in accordance with the terms of the promotion (contest, drawing, etc.).

5.5. Payment for the Goods under the Order shall be made by the Buyer by full payment (100% prepayment) of the price of the Goods under such Order.

5.6. When placing an Order, the Buyer has the opportunity to choose one of the payment methods offered by the Seller on the Website page. By choosing the appropriate method of payment for the Goods, the Buyer agrees to the procedure and term of payment, as well as the cost of services (commission amount) of the relevant payment system/service or operator.

5.7. The Seller reserves the right to cancel any Order of the Buyer if the latter has not made a full prepayment of the price of the Goods.

Note. When the Buyer pays for the order with a payment card, an additional fee may be charged by the issuer of this card (for example, Visa, Mastercard, etc.). Clicking the “I agree to the terms of the Public Offer” button on the Website page in the relevant section means that the Seller has informed the Buyer of the possibility of charging an additional fee when the Buyer pays for the Orders by the relevant payment card issuers.

Terms and conditions of delivery

6.1. When placing an Order, the Buyer has the opportunity to choose one of the delivery methods for the Goods offered by the Seller on the Website page. By choosing the appropriate method of delivery of the Product(s), the Buyer undertakes to pay the cost of delivery (as well as packaging, if necessary) of the Product(s) specified during the execution of the Order.

6.1.1. The Seller shall send the Order within Ukraine through the delivery service “Nova Poshta” (at the expense of the Buyer) in accordance with the terms of the carrier.

6.2. Upon delivery of the Goods by delivery services, the Buyer fully and unconditionally agrees to the rules of carriage of goods by these delivery services, as determined by these delivery services.

6.3. Upon receipt of the goods, the Buyer shall, in the presence of a representative of the delivery service (carrier), check the compliance of the Goods with the qualitative and quantitative characteristics (name of the goods, quantity, completeness, expiration date).

6.4. The fact of receipt of the Goods and the absence of claims to the quality of the Goods delivered by the delivery services shall be confirmed by the Buyer with his/her signature in the consignment note and/or declaration of the delivery services, or in the invoice upon receipt of the Goods.

6.5. The Seller guarantees the shipment of the Goods to the delivery service in the quantity specified and paid by the Buyer, in a complete set in accordance with the Order of these Goods and in proper (working) condition and quality.

6.6. In case of detection of defects in the Goods (including damage) upon receipt of delivery, the Buyer shall immediately draw up a corresponding Defects Report with the delivery service, as well as immediately notify the Seller by means of communication of the identified defects in the delivery of the Goods for further determination of the methods / procedure for the exchange / replacement of the Goods of proper quality.

6.7. All questions arising in the process of receiving the Goods, the Buyer can find out by contacting the Seller.

Return of goods

7.1. The return of the Goods of inadequate quality (in case of such detection) is carried out in accordance with the Law of Ukraine “On Protection of Consumer Rights”. In this case, the Buyer must contact the Seller to resolve issues regarding the exchange / replacement of the Goods or refund of the price of the Goods.

7.2. In accordance with the Law of Ukraine “On Protection of Consumer Rights” The Buyer has the right to exchange the Goods of good quality within 14 (fourteen) days from the date of receipt by the Buyer of the delivery of the Goods. The Buyer has the right to exchange the Goods, taking into account the provisions of the legislation on the grounds and list of Goods that are not subject to exchange (return).

7.3. If the Buyer intends to return the Goods, such return shall be made in accordance with the information in the section of the Website “Delivery and Returns”.

7.4. When exercising the right to return the Goods of good quality, the Buyer must keep such Goods in an unchanged condition. The Buyer shall return the Goods of good quality in the same way as the Seller sent such Goods.

When exercising the right to return the Goods, the Buyer must transfer the Goods in good condition, provided that the Goods have never been in use, do not contain traces of use and its presentation, consumer properties, seals, labels, films, the integrity of the packaging of both the goods and its components is not violated, does not contain scratches, chips, abrasions, and is fully functional. The Buyer shall return the Goods of good quality in the same way as the Seller sent such Goods.

7.5. The costs of returning the Goods of inadequate quality shall be reimbursed by the Seller upon receipt of the Goods from the Buyer and establishment that the returned Goods have not been used and if their presentation, consumer properties, seals, labels, etc. are preserved, as well as the attached document on payment for the Goods (or a copy thereof).

7.6. The costs of returning the Goods of good quality by the Buyer shall be reimbursed by the Seller, namely: the money paid by him for the price of the Goods after receiving the Goods from the Buyer and establishing that the returned Goods are of good quality, as well as the attached document of payment for the Goods (or a copy thereof), within 10 (ten) working days from the date of establishment of these facts. The commission of the payment service/operator and/or the bank of the issuer of the Buyer’s payment card, as well as possible costs associated with delivery services/services, are non-refundable.

7.7. Refunds shall be made by means of a money transfer to the bank account from which the Buyer made payment for the Product(s) upon Ordering, or to any bank account belonging to the Buyer if the payment for the Product(s) was made by the Buyer not from a bank account. In the latter case, the refund shall be made after the Buyer provides the Seller with the relevant bank details.

Liability

8.1. The Parties shall be liable for non-fulfilment or improper fulfilment of the terms of this Agreement in the manner prescribed by this Agreement and the current legislation of Ukraine.

8.2. The Seller shall not be liable:

8.2.1. For minor differences in the colour scheme of the Product(s), which may differ from the image of the Product(s) on the Website due to the different type and different settings of the monitors of personal computers and other devices of the Buyer.

8.2.2. For the content, truthfulness, reliability, accuracy (including in terms of size, selected types of Product(s), etc.) of the information provided by the Buyer when placing the Order.

8.2.3. For delays and interruptions in the processing of the Order, delivery and transfer of the Goods that occur for reasons beyond the Seller’s control.

8.2.4. For illegal actions committed by the Buyer during the execution of the Order.

8.2.5. For the correctness of the Buyer’s data specified during the execution of the Order, the consequences of untimely updating by the Buyer of such data and the consequences of access by third parties to the Buyer’s personal account.

8.3. The Buyer, using the Internet access provided to him, is solely responsible for the damage caused by his actions to third parties or their property.

8.4. The Buyer is personally responsible for maintaining the confidentiality of his e-mail / login and password used to enter the Buyer’s personal account.

8.5. In the event of force majeure, the Parties shall be released from liability for failure to comply with the terms of this Agreement during the term of the relevant circumstances. For the purposes of this Agreement, force majeure circumstances shall mean events of an extraordinary and unforeseen nature that objectively make it impossible to fulfil the obligations stipulated by this Agreement.

8.6. In the event of disputes related to the performance of this Agreement by the Parties, except for disputes regarding debt collection from the Buyer, the Parties undertake to resolve them through negotiations.

8.7. All disputes, disagreements or claims arising out of or in connection with this Agreement, including those relating to its performance, breach, termination or invalidity, shall be resolved in the appropriate court in accordance with the current legislation of Ukraine.

Quality of the Goods, warranty period and procedure for accepting claims

9.1. The quality of the Goods shall meet the requirements established by the legislation of Ukraine for the relevant type of goods.

9.2. The warranty service does not apply to the Goods in respect of which the rules of use/operation (if applicable to a particular type of Goods) have been violated, physical, mechanical, thermal effects (including interference, repair, damage, etc.), exposure to water, dirt, sand, dust, effects of rodents, as well as illegal actions of the Buyer and/or third parties have been committed.

9.3. The Seller shall accept the relevant offers and claims from the Buyers if the Buyer sends the relevant notifications to the Seller’s contacts specified in the Agreement.

Term of the Agreement

10.1 This Agreement shall be valid until the Parties have fulfilled their obligations in full, except in case of its early termination.

10.2. This Agreement may be terminated by mutual agreement of the Parties and in other cases provided for by this Agreement and the current legislation of Ukraine.

Other terms and conditions

11.1. The Seller reserves the right to unilaterally make changes to this Agreement, which shall enter into force upon their publication on the Website and shall apply to the Orders placed from the date of publication of the relevant changes on the Website.

11.2. When placing an Order, the Buyer agrees to the collection and processing of his/her personal data in accordance with the Law of Ukraine “On Personal Data Protection” and the rules of use of the Website.

Contacts.

Private Enterprise “Third Planet”

м. Kyiv, 64 Radistiv Str.

Tel: +380 97 517 3581

Email: [email protected]

The fact of receipt of the Goods and the absence of claims to the quality of the Goods delivered by delivery services shall be confirmed by the Buyer with his/her signature in the consignment note and/or declaration of delivery services or in the invoice upon receipt of the Goods.

In case of defects in the Goods (including damage) upon receipt of delivery, the Buyer shall immediately draw up a relevant Defects Report with the delivery service, as well as immediately notify the Seller by means of communication of the defects in the delivery of the Goods (including damage) for further determination of the methods / procedure for the exchange / replacement of the Goods (of good quality).